Builders Merchants Journal – BMJ Publishing to Builders Merchants and the UK merchanting industry for more than 95 years
Soha Housing and Huws Gray Partnership Solutions have joined forces to improve the social housing association’s repairs service.
Soha serves 8000 homes in and around South Oxfordshire and neighbouring districts and counties, and in 2025 the organisation launched Soha Response – its first fully ‘in-house’ repairs service – directly employing local, specialist tradespeople to take greater control of service delivery.
Working with Huws Gray Partnership Solutions – the dedicated public sector division of the Huws Gray Group, one of the UK’s largest independent builders’ merchants – Soha Response has built a robust, responsive repairs operation. The service now includes 35 reactive repair operatives working in tenants’ homes and 15 void operatives preparing empty properties for new residents.
Managing director of Soha Response, Beau Rickerby, explained: “I can’t speak highly enough of the Huws Gray Partnership Solutions team, and their support from early planning through mobilisation.
“In day-to-day operations they’ve developed a deep understanding of our business and shown commercial flexibility when responding to challenges. That strong working relationship is the cornerstone of a successful partnership.
“We make full use of Huws Gray’s distribution network and its ‘Stock & Go’ app to ensure the right products are in the right place at the right time,”
