You jump when they say jump And you don't ask how high
Read More »Worrying Times
Excuse my French, but my first thought on reading the headline in The Times today was “WTF?”
Read More »Plus ca change, plus c’est la meme chose
Maybe it’s a hangover from the back-to-school days, but September always strikes me as a good time to start things afresh.
Read More »Talking Treatment for SuDS
Controlling the volume and flow of water to reduce the risk of flooding has for a long time been the main focus of surface water management. By comparison, the need to treat pollutants in surface water has been given a lesser priority.
Read More »Festive Stocking (s)
It's impossible not to notice that the annual campaign to get us to spend more than we should in the shops over the holiday season is well under way. The mince pie mountains and the piles of puddings (of the Christmas variety) are well in evidence.
Read More »Winter Wonderland
Although we are only just entering the start of November, the Christmas hard sell has started in the supermarkets-Mince pie anyone? Is there anything in a similar vein that might be appropriate for Builders Merchants, time for a bit of a deep think maybe?
Read More »Creating a seamless supply chain
"We are living in a time where so much of our everyday lives involve the internet. If ever we have a question to ask, we can find the answer in less than a second online; we can order shopping on the internet, knowing it will be at our front door the very next day. It…
Read More »One last chance to get it Right?
Never before have had I found myself so profoundly worried for the long term future of the UK economy. Britain is in serious economic trouble. Not only have we just had the longest and deepest recession on record, but our recovery is one of the weakest in the developed world.
Read More »We’re getting there!
You probably haven't heard much of us of late .. we've been a little pre-occupied.
Read More »It’s about customers, not products
Once upon a time Marks & Spencer was famous for its customer service. Everyone knew you could take something back if there was a problem with it. Or even if you'd just changed your mind. It was a unique selling point for them.
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