Timber supplier SCA Timber has spent the last year focusing on Quality Assurance and bringing in more exacting and precise standards. These include raw material supply, product specifications, production quality control, together with legal compliance and regulation across the whole business.
The moves have driven significant improvements in processes and procedures and have included the appointment of Paul Nash (Head of Quality) and Robert Beardmore (Quality Assurance Manager) who both joined SCA from the aerospace sector.
SCA, which has four sites across the UK, works closely with its Swedish mills to develop tighter specifications in order to reduce wastage and improve production efficiency and production yields, enhancing profitability.
“Working closely with our supplier partners to develop streamlined quality and operational procedures and working practices, we are delighted with the results that we have so far achieved and look forward to further strengthening our partnerships to drive continued success in the future” says Nash.
“Our QA function applies root cause analysis and sampling techniques to establish factual data for objective action, review and measurement of improvements” adds Supply Chain & Procurement Director Bruce McKay.
More recently, SCA has embraced the technology to track quality issues with our customers by partnering with Nest© which allows the tracking of information via tablets.
“We are delighted with the step changes that we have experienced our customers also recognise the improvements that we have made as the benefits are seen right through to their own customers, who appreciate the consistent level of quality they receive from SCA Wood UK” says John Griffiths, Managing Director, SCA Wood UK.