Builders Merchants Journal – BMJ Publishing to Builders Merchants and the UK merchanting industry for more than 95 years
Instantor, the plumbing products manufacturer, has announced four key strategic movements within its team.
Ken Donegan has been promoted to service & training manager for the UK and Ireland. Neil O’Brien will take up the new role of operations manager at Instantor’s head office in Santry, Dublin. John MacDermott has been promoted to service & training engineer for the West of Ireland, and Richie Roche will step into the role of business development manager for Leinster, Ireland, to help further develop partnerships with key domestic contractors.
Neil Gaffney, managing director at Instantor, explains: “Customer service has always been the foundation of our success and, along with our innovation and product quality, differentiates us from others in the market. Every solution and every innovation we introduce is grounded by the belief that exceptional service is what keeps our customers trusting and choosing us.
“We’re therefore delighted to announce these new roles, which will help ensure that we continue to deliver best-in-class aftersales care, seamless operations, technical expertise, and excellent support to our customers across the UK, Ireland and beyond.”
