BMI launches MyBMI self-service platform

Roofing specialist BMI UK & Ireland has launched MyBMI, a new self-service digital platform that provides roofing professionals with 24/7 access to business information.

Developed using customer insights, MyBMI is designed to be a one-stop knowledge hub that helps roofing projects run smoothly, without the restriction of traditional office hours.

The platform allows contractors and merchants to easily access order history, pricing information, invoices, delivery updates and technical resources at any time of day. These live updates provide accurate delivery windows to help customers balance multiple accounts with varying stock requirements.

Users of MyBMI will also benefit from e-learning modules, allowing them to access on-demand training at a time convenient to them, supporting contractors as they grow their skills and confidence.

Kimberley Brandon, head of customer services at BMI UK & Ireland, explains; “We understand that the roofing industry isn’t a 9-5 trade. MyBMI enables our customers to access key information when it best suits them, whether that’s in the office, on-site or outside traditional working hours. Ultimately, we’re giving customers greater visibility and control over their businesses, allowing them to work more efficiently.”