Having achieved the Feefo Gold Service award for its third successive year, Triton has been accredited a Platinum Feefo Service award.
The Platinum Feefo Service award is presented to businesses that maintain the highest levels of service for three consecutive years or longer. The accolades are given to trusted brands that use Feefo to collect genuine feedback and insights based solely on customer interactions. Triton was named a recipient of the accreditations based on 1,193 reviews received in 2021, with an average rating of 4.5 out of 5.
Tina Simpson, marketing director at Triton Showers, said: “We’re proud to secure this recognition from our partners at Feefo. Receiving a Gold Service Award for the third year running, as well as an upgrade to Platinum status, is testament to how the business continues to go above and beyond to guarantee customer satisfaction.
“Working alongside Feefo has been a great experience that has not only showcased the great service levels that we offer, but also enabled us to develop our offering based on the feedback received. We’re looking forward to continuing our strong partnership in the year ahead.”
Kim Burgess, head of customer success at Feefo, said: “The Trusted Service Awards recognise companies who go above and beyond. to provide the very best customer experience.
“I’m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge.”