Fiona Russell-Horne

Group Managing Editor across the BMJ portfolio.

Big Six: Bad Six

Greg Barker, ex-MP for Bexhill & Battle, former Government Minister and the man charged with delivering the Coalition's Government's Green Deal programme know who he is blaming for the programme's relative failure.

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The heat/cool dichotomy

A couple of years ago as the Green Deal really got going - in terms of Government and industry hopes of course, rather than actual bookings and signed deals, there was a report from the University of Loughborough which suggested that the Government's flagship energy policy might actually be responsible for killing people through overheated…

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Surprise! – Not

Once upon a time, the Budget was full of surprises. Once upon a time, a Chancellor stood up in the House to reveal the plans that he - 'twas always thus - and his civil servants in the Treasury had been working on late into the night, after night and we didn't know what was…

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From zero to, er, zero

The simple - or even cynical - thing to say is that your position on the Government's cancellation n of the zero carbon target depends on where your business interest i.e. - in selling energy efficiency products or in building houses as cost-effectively as possible.

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The merchanting question

Ask a group of random people if they know what a builders merchant does and chances are they haven't a clue. If you're lucky they might say that it has something to do with building, if you're really lucky, they might pick up the fact that that's where you go to buy building materials.

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Big Six: Bad Six

Greg Barker, ex-MP for Bexhill & Battle, former Government Minister and the man charged with delivering the Coalition's Government's Green Deal programme knows who he is blaming for the programme's relative failure.

Read More »

Would you like fries with that?

Customer service. We all talk about it. We all go on about how it's the thing that makes the difference between our business and our competitors'. We all like to think we give it. We all like to think we understand what we mean by it.

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