Builders Merchants Journal – BMJ Publishing to Builders Merchants and the UK merchanting industry for more than 95 years
Builders merchant Toolstation has announced the launch of Toolstation GO, a new store format designed for faster service.
The compact Toolstation GO layout means customers can access tools, products and building supplies from high street locations, with new features such as digital kiosks to help streamline the shopping experience, and product ranges localised to the store which are updated and maintained based on customer and store insight.
Product ranges in the Battersea store, based at 481 Battersea Park Road, include plumbing, electrical, power tools, hand tools, and painting and decorating products. Products are available in store and through Click and Collect, while more are available online for next day collection or delivery. Toolstation’s Fast Track service also means that thousands of products can be delivered to site or home in as little as 30 minutes.
The store also has extended opening hours to accommodate early starts and busy schedules, opening from 6am until 8pm, while on Sundays it is open from 9am to 4pm.
Toolstation’s managing director, Lakhvir Sanghera, says: “Our Toolstation GO stores combine seamless technology with the unrivalled service and knowledge of our colleagues. We know how busy and time constrained tradespeople can be, and this smaller and more flexible store format means we will be able to open in different locations to our traditional stores.”
