Wolseley UK is making major steps forward to further evolve its brand to highlight and signpost the business’s key specialisms, announcing that, from November 2020, its plumbing and heating division will be known as Wolseley Plumb & Parts.
Chris Taylor-Hone, Wolseley’s national director for Plumbing & Heating, comments on the development:
“Our rebrand is about much more than a change of name and signage. It is about providing brilliant customer service. We have made this important decision to make it easier for plumbing and heating customers to distinguish and identify where to find the specialist knowledge, services, and products they need across our branch network.”
Through Wolseley Plumb & Parts, customers will be able to easily locate branches to directly access the decades of experience and the plumbing and heating knowledge of Wolseley’s staff. And because Wolseley continually upskills its Plumb & Parts staff through regular training courses, they always have their finger on the pulse of new innovations, solutions, and products to help deliver projects more effectively.
As part of its commitment to making the lives of installers easier, Wolseley Plumb & Parts is also investing in new teams outside of the branch. There is now a team of Local Plumb & Parts Account Managers who will support installers in growing and developing their businesses. This newly formed team can provide help with projects, as well as advice and guidance on recruitment and other business matters.
Over the coming months, installers will see the new Wolseley Plumb & Parts signage appear across the whole branch estate as the business transitions. However, that process has already started, with the first branch to showcase the new branding in West Drayton.
For more information on Wolseley Plumb & Parts, the specialist team, products, services, and branch network visit: wolseley.co.uk
For the latest updates follow Wolseley Plumb & Parts on Twitter @WolseleyUK